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Call Center Services

Acquiring and retaining customers today is becoming more challenging due to the growing competition in the global market. For this reason, you need a strategy in order to protect your company's greatest asset - your customers.

Build your own call center team in the Philippines. Leverage our skilled BPO professionals who have been in the industry for 5 years and above. Our call center representatives at Axiem have sound experience in helping you to acquire more customers and helping you to keep them.

Use our call center services as your competitive advantage. With us, you can benefit from:

  • Higher customer acquisition and retention rates
  • Increased productivity
  • Established brand in the marketplace
  • Fast and sustainable ROI


Make an Inquiry

Contact us to find out more about how we can help your business maintain a competitive edge.

 

Global Call Center Outsourcing Services Provider

Axiem provides call center outsourcing services to the USA, UK, Australia and Asian markets. Considering your market and industry, our experts at Axiem can help you gain and retain more customers.

Our cost-effective call center solutions are designed to save you money and increase your productivity. In this way, your business can remain in business and stay competitive.

Our Call Center Outsourcing Services Include:

Inbound Customer Care Support

  • Manage and answer customer inquiries
  • Cross-sell products and services
  • Provide customer information line

Outbound Customer Care Support

  • Upsell products and services
  • Lead generation
  • Sales generation

Telemarketing/Sales Support

  • Cold calling
  • Appointment setting
  • Lead generation
  • Data cleansing

Chat and Email Support

  • Provide information
  • Assist customers online
  • Respond to email inquiries
  • Resolve customer concerns
  • Process complete documentation

What are the Benefits of Building Your Own Call Center at Axiem:

Reliable Technology Infrastructure

Our team uses advanced tools and software for peak contact center performance.

Dependable Communication

As a prime contact center solutions provider, Axiem utilizes cloud-based technology for efficient real-time communication.

Keep You Updated

We keep you in the loop by providing you with ongoing reports and results depending on your requirements.

Call Center Experts

We take great pride in our team of BPO professionals who have been in the industry for many years. You are guaranteed to have the most experienced call center representatives in the Philippines working for you.

KPIs and Productivity Goals Met

We meet and even exceed your KPIs and productivity goals through our constant performance evaluation, ongoing professional development and incentive programs for our staff.

Affordable and Sustainable Performance

We offer top quality call center services at affordable rates, giving you a faster return on investment (ROI).

We are happy to help you. Call us today or email to .


Make an Inquiry

Contact us to find out more about how we can help your business maintain a competitive edge.

 
Axiem Offshore Outsourcing Solutions
Data Entry
Data Entry

We help enhance the performance of your business with secure and efficient data entry services.

Call Center
Call Center

Our cost-effective call center solutions are customized to reduce your costs and increase your productivity.

Accounting
Accounting

Maximize the knowledge and skills of our professional accounting staff at Axiem to expand your business.

I.T. Services
I.T. Services

Keep up to date with the latest innovations and trends that your business can benefit from through our IT experts.