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Axiem Blog

Call Center Philippines: Helping the Nation Grow


The call center philippines industry continues to manifest a strong stand in the economy of the country. More Filipino workers are given the chance to explore career opportunities that are provided by different call center or business process outsourcing (BPO) companies.

There are many aspects that Filipinos and even foreigners feel when it comes to the great opportunity when it comes to working and investing in the call center industry. Even the metropolitan area has been affected by this growth of the country. The real estate industry saw the increase on demand in providing office spaces for BPO companies.

Work Ethics and Skills

The Philippines has surpassed India when it comes to providing call center services. This is due to the fact that the Filipinos are more prone to speaking the English language (May it be Australian, US or UK English) competently. More so, this has paved way to creating or adding educational programs and units in schools that relates to working in a call center industry.

More Investors in the Country

More and more investors are coming to the Philippines knowing that their investment can go a long way by investing on building a call center company in the country. Wherever you go in the metro, most especially in the business districts of Metro Manila, most of the people one comes across with is a call center agent or BPO worker. Even if you enter a corporate tower, there are various call center companies within that building. All these and more only testify that investors see the potential in doing business here in the Philippines through the BPO or call center industry.

More Works for Graduates and Professionals

Having more investors coming in, there is a great hope for fresh graduates and professionals. The Filipino workforce is given more opportunities to excel in their careers and provide support to themselves and their families.

Contribution to the Country’s Economic Growth

Since the call center industry bring more investors in the country providing jobs to the Filipino people, the country’s economic growth is affected by this demand. In fact, the BPO industry in the Philippines contributes at least 15% in its gross domestic product (GDP). Thereby, it helps the country generate more public funds that will be used in establishing and creating programs for the benefit of the Filipino people.

The call center industry in the Philippines is a cycle of many benefits that affect one another. In the end, it brings symbiotic relationship between foreign investors and Filipino workforce in the country.